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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Recover files .swm

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02-04-2019 07:18 AM
I doing a backup of my personal files by Recovery Manager.. But in the dvd-R that i Used the file sistem wasn't copy in the right way, So i can't recover my files from .swm extension. Can someone Help me? please
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02-05-2019 02:20 PM - edited 02-05-2019 02:23 PM
@AndreS96B wrote:When I start the recovery program it's can't run because the file 'RecoveryMgr.fbu' was not found
Thanks
Try downloading 7-zip software from www.7-zip.org
<make sure you select the proper version - either x64 or x86>
Install it, it's free tiny utility
Then, right click on any of the .swm files and choose 7-zip -> Extract here or Extract to ...
Then, see what will be extracted and if you will be able to see your files there from those which were extracted
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
02-05-2019 04:26 AM - edited 02-05-2019 04:27 AM
Hello @AndreS96B
Welcome to the HP Support Community.
Would you elaborate on what you mean by writing the file system wasn't copied correctly ?
HP has official articles on these matters, you may want to check them out:
>> https://support.hp.com/rs-en/document/c03056985
and
>> https://support.hp.com/za-en/document/c01673043
Alternatively, you may try accessing what is inside the SWM files by installing and using free app called 7-zip, from www.7-zip.org
Use 7-zip to extract the SWM file(s)
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
02-05-2019 02:20 PM - edited 02-05-2019 02:23 PM
@AndreS96B wrote:When I start the recovery program it's can't run because the file 'RecoveryMgr.fbu' was not found
Thanks
Try downloading 7-zip software from www.7-zip.org
<make sure you select the proper version - either x64 or x86>
Install it, it's free tiny utility
Then, right click on any of the .swm files and choose 7-zip -> Extract here or Extract to ...
Then, see what will be extracted and if you will be able to see your files there from those which were extracted
*** HP employee *** I express personal opinion only *** Joined the Community in 2013