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HP Recommended
HP Laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

I doing a backup of my personal files by Recovery Manager.. But in the dvd-R that i Used the file sistem wasn't copy in the right way, So i can't recover my files from .swm extension. Can someone Help me? please

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@AndreS96B wrote:

When I start the recovery program it's can't run because the file 'RecoveryMgr.fbu' was not found

Thanks


Try downloading 7-zip software from www.7-zip.org

<make sure you select the proper version - either x64 or x86>

 

Install it, it's free tiny utility

Then, right click on any of the .swm files and choose 7-zip -> Extract here or Extract to ...

 

Then, see what will be extracted and if you will be able to see your files there from those which were extracted

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

3 REPLIES 3
HP Recommended

Hello @AndreS96B 

 

Welcome to the HP Support Community.

 

Would you elaborate on what you mean by writing the file system wasn't copied correctly ?

 

HP has official articles on these matters, you may want to check them out:

>> https://support.hp.com/rs-en/document/c03056985

and

>> https://support.hp.com/za-en/document/c01673043

 

Alternatively, you may try accessing what is inside the SWM files by installing and using free app called 7-zip, from www.7-zip.org

Use 7-zip to extract the SWM file(s)

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

When I start the recovery program it's can't run because the file 'RecoveryMgr.fbu' was not found

Thanks

HP Recommended

@AndreS96B wrote:

When I start the recovery program it's can't run because the file 'RecoveryMgr.fbu' was not found

Thanks


Try downloading 7-zip software from www.7-zip.org

<make sure you select the proper version - either x64 or x86>

 

Install it, it's free tiny utility

Then, right click on any of the .swm files and choose 7-zip -> Extract here or Extract to ...

 

Then, see what will be extracted and if you will be able to see your files there from those which were extracted

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.