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HP Recommended

I thought my d drive wouldn't be touched by recovery->factory  procedure, so I lost my d: drive with music, pictures and film, but it seems they were backed up by the program prior to the recovery to factory setting procedure. How do I recover those files? It's not clear to see where you do it in the recovery manager.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

SOLVED! I ran Restore.exe from the USB key, and all the files, that was backed up showed. Easy, when you know it 🙂

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HP Recommended

SOLVED! I ran Restore.exe from the USB key, and all the files, that was backed up showed. Easy, when you know it 🙂

HP Recommended

Glad you solved it!

 

Welcome to the HP forums.

HP Recommended

Hey i have a question

i reformated the sofware in my laptop (windows 7) and i think i lost all my docs (pictures, vids,music, etc) and i dont know what to do to recover them.

Are they lost? or is there a way to recover them,...i see the "recover" icon thingy...

im not sure what to do since this happen last night

pls help

 

=(

HP Recommended

How do  run 'restore.exe' from the USB key? I have Windows 10.

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