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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Recover lost windows original
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09-15-2019 01:54 PM
Hi,
Recovery disk created was not working nd lost my lost the windows original. Then formatted the system and installed other os.
Is there any way to get the windows original back? Is there any way to get serial key or download recovery for the same ?
Solved! Go to Solution.
Accepted Solutions
09-15-2019 02:59 PM
Hi, @VivekM94
You cannot simply install W8.1. That only works if your notebook has a W8.1 product key in the BIOS.
See my solution at the link below for how to clean install W8.1 by using the W8 product key in your notebook's BIOS.
09-15-2019 02:00 PM
Your machine came with Windows 8. Please use the following tool to get Windows 8/8.1 key
https://www.magicaljellybean.com/keyfinder/
You can fresh install Windows 8.1 on your machine and Windows 8.1 will activate using the key which is embedded is BIOS.
Regards.
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09-15-2019 02:59 PM
Hi, @VivekM94
You cannot simply install W8.1. That only works if your notebook has a W8.1 product key in the BIOS.
See my solution at the link below for how to clean install W8.1 by using the W8 product key in your notebook's BIOS.
09-17-2019 03:27 PM
I have downloaded windows 8.1 from the MS site as per the solution you gave:
https://www.microsoft.com/en-us/software-download/windows8ISO
This is a iso file. Can i directly copy it to a usb drive, or should use some software (poweriso, or rufus) to create a bootable usb?
Once this is done, i can boot from usb to install windows, right?
09-17-2019 03:38 PM
Hi:
You cannot just copy and paste the ISO file to a DVD or USB flash drive. It won't boot that way.
You can use Rufus or the Microsoft tool I had attached in that post I shared with you the other day.
Or I have zipped it up and attached it below...
09-17-2019 04:50 PM
I don't understand the problem you are having.
You use that tool to transfer the ISO file to a USB flash drive or DVD.
it should not be asking you to repair windows.
If you can't figure it out use Rufus if you are more familiar with it.
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