when i boot the laptop, it displays the stop code 0xc000021a. also when Automatic repair screen prompt, i choose advanced options- Troubleshoot and Reset the PC. but it only proceed for 4% and displays the message system cannot reset.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".