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‎09-02-2021 02:16 AM

HP Recommended
Product: HDX X18-1275EE Premium Notebook PC
Operating System: Microsoft Windows 7 (64-bit)

I formatted my HP notebook using the wrong Windows DVD, I need to restore the original OS with the factory settings sitting in a locked volume on the hard disk! Is there anyway I can restore it to factory settings?

The new installed windows does not have any option to do that and the notebook is not supported by HP anymore!

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1 person had the same question
2 REPLIES 2

‎09-02-2021 05:31 AM

HP Recommended

If the Recovery Partition is still on the hard drive you might be able to get that to run by setting the partition as active and running the recovery at startup.  Not sure if you will like that as it will be back to factory Windows OS with no updates and a long road ahead to get the updates installed.


I'm not an HP employee.
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‎09-02-2021 06:47 AM

HP Recommended

That was great until I got "Error Code 100a if this keeps occurring contact HP"

It seems like it's a dead end! HP stopped supporting this premium notebook for some reason and no recovery discs available for this model.

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