Recovery Manger Error 0xFFEE016

[Ishtiak]

Hi,

I am getting "Selected Boot Option Failed" message and when i tried to recover using RCD recieved from HP i am getting error code 0xFFEE016. I tried reaching HP service center and customer support team no one could help wm with. can you please let me know how to recover my laptop.

Your adivse is appreciated

Thanks

Ish

[Chimney_83]

Greetings @Ishtiak, 

Welcome to HP Forums and Thanks for the post. 

I understand that you are unable to reinstall the OS on your computer, is that right?

Not to worry, I will be glad to assist you. 

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

Have you run a diagnostics on your computer?

Please disconnect any devices connected to your computer. 

If you have any USB or DVD in the computer, please disconnect it.

Perform a power reset on the computer. Click here for assistance. 

Disconnect the adapter, remove the battery (if it can be removed)

Hold down the power button for 30 seconds to drain the static in the computer. 

Connect the adapter and battery to the computer. 

Turn the computer ON and keep tapping F2 or ESC repeatedly on startup. 

This should get you to a Startup Menu and from there you can select System Diagnostics. 

Please select system diagnostics and run a system test. Click here. 

If the test fails, please contact our phone support for the service options.

If the test passes. Please exit system diagnostics.

Boot the computer to BIOS by tapping F10 repeatedly on startup. 

Restore BIOS to defaults, enable secure boot and disable legacy boot in BIOS. 

Save and Exit BIOS. 

Try to perform a recovery using the recovery kit created on your computer. 

If the issue persists, please contact our phone support team to order a new copy of the recovery kit. 

Keep me posted.