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‎11-21-2017 05:51 PM - edited ‎11-21-2017 05:54 PM

HP Recommended
Product: HP Pavilion dv4305US
Operating System: Microsoft Windows XP

Hey y'all!

I have an HP Pavilion dv4305US that originally came with Windows XP Home Edition that has the copyright year as 2004 on the original COA. I would like to do a restore on it, as it was ridden with viruses and very slow. The problem is we've moved about 5 times since the PC was purchased, and the original HP Restore CDs that came with it got lost somewhere along the way and are nowhere to be found. Can I still order OEM recovery CDs from HP or is there any way at all that I can obtain the original CDs? Thanks in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-21-2017 06:17 PM

HP Recommended

Hi, @pavilion_dv4305

 

HP no longer sells recovery disks for that model series, but you can still order a recovery disk set from this non-HP vendor at the link below...

 

http://www.computersurgeons.com/p-11355-recovery-kit-438964-001-for-hp-model-number-dv4305us.aspx

View solution in original post

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6 REPLIES 6

‎11-21-2017 06:14 PM

HP Recommended

It is no longer reliable to install windows xp besides as it is a system without support I think there would be no recovery disk.

I am proudly Mexican, a Computer Systems Engineer and an HP Community volunteer (not an HP employee).
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‎11-21-2017 06:17 PM

HP Recommended

Hi, @pavilion_dv4305

 

HP no longer sells recovery disks for that model series, but you can still order a recovery disk set from this non-HP vendor at the link below...

 

http://www.computersurgeons.com/p-11355-recovery-kit-438964-001-for-hp-model-number-dv4305us.aspx

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‎11-21-2017 06:19 PM

HP Recommended

Are the disks from this vendor OEM?

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‎11-21-2017 06:20 PM

HP Recommended

Yep.

 

That is an HP part number you see there...438964-001 

 

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‎11-21-2017 06:21 PM

HP Recommended

Thanks so much for the help! Have a blessed Thanksgiving!!! @Paul_Tikkanen

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‎11-21-2017 06:23 PM

HP Recommended

You're very welcome.

 

You have a blessed Thanksgiving too!

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