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- HP Community
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- Notebook Operating System and Recovery
- Re: Recovery attempt fail

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03-04-2020 10:57 PM
[10:46:29.71] [PANIC.cmd] has been called at non-WinPE environment.
[10:46:29.71] [PANIC.cmd] activate BP and reboot into WinPE environment at first...
[10:46:19.77][ChkError.cmd] **************************************************
[10:46:19.79][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd] has started...
[10:46:19.81][ChkError.cmd] --------------------------------------------------
[10:46:19.82][ChkError.cmd] Check SW Error...
[10:46:19.84][ChkError.cmd] --------------------------------------------------
[10:46:19.86][ChkError.cmd]
[10:46:19.87][ChkError.cmd] Create ["C:\system.sav\ChkError.cmd.FAILURE.flg"] file...
[10:46:19.89][ChkError.cmd]
[10:46:19.91][ChkError.cmd] Logfile [C:\system.sav\Logs\CheckLog\ChkErr_PASS2_BBV1.log]...
[10:46:19.92][ChkError.cmd]
[10:46:19.94][ChkError.cmd] Check 2nd parameter [PASS2AFTERBBV1]
[10:46:19.96][ChkError.cmd]
[10:46:19.98][ChkError.cmd] Error Checking items : [MEMDUMP,APPSLOG,TIMEOUT,RMFAIL]
[10:46:20.01][ChkError.cmd] --------------------------------------------------
[10:46:20.03][ChkError.cmd] Checking : Memory Dump
[10:46:20.05][ChkError.cmd] Could not find memory dump...
[10:46:20.06][ChkError.cmd]
[10:46:20.08][ChkError.cmd] [DumpFile]
[10:46:20.10][ChkError.cmd] Result=PASSED
[10:46:20.13][ChkError.cmd] --------------------------------------------------
[10:46:20.15][ChkError.cmd] Checking : Apps' log
[10:46:20.16][ChkError.cmd]
[10:46:24.51][ChkError.cmd] [AppsLog]
[10:46:24.61][ChkError.cmd] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] There are FAILED message in the C:\System.sav\Logs\PINPROC\BBApps.log
[10:46:24.70][ChkError.cmd] Result=FAILED
[10:46:24.81][ChkError.cmd] --------------------------------------------------
[10:46:24.91][ChkError.cmd] Checking : Timeout in INSTALL.log
[10:46:25.00][ChkError.cmd]
[10:46:25.10][ChkError.cmd] Run [FIND.exe /I 'timeout with' C:\System.sav\Util\Install.log]
[10:46:26.52][ChkError.cmd] Run [FIND.exe /I 'timeout wait' C:\System.sav\Util\Install.log]
[10:46:26.98][ChkError.cmd] There is NO timeout in install.log file.
[10:46:27.08][ChkError.cmd]
[10:46:27.18][ChkError.cmd] [TIMEOUT]
[10:46:27.27][ChkError.cmd] Result=PASSED
[10:46:27.39][ChkError.cmd] --------------------------------------------------
[10:46:27.49][ChkError.cmd] Checking : RMFAIL.flg exists or not
[10:46:27.58][ChkError.cmd]
[10:46:27.71][ChkError.cmd] No [C:\SYSTEM.SAV\Flags\RMFAIL.flg].
[10:46:27.80][ChkError.cmd]
[10:46:27.90][ChkError.cmd] [RMFAIL]
[10:46:27.99][ChkError.cmd] Result=PASSED
[10:46:28.11][ChkError.cmd]
[10:46:28.20][ChkError.cmd] --------------------------------------------------
[10:46:28.30][ChkError.cmd] Some error detected...
[10:46:28.44][ChkError.cmd]
[10:46:28.52][ChkError.cmd] --------------------------------------------------
[10:46:28.61][ChkError.cmd] [C:\SYSTEM.SAV\ExitProc\ErrorChk\ChkError.cmd]
[10:46:28.71][ChkError.cmd] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] found [1] SW issue[s]...
[10:46:28.81][ChkError.cmd] --------------------------------------------------
[10:46:28.92][ChkError.cmd] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] Refer the following file[s] if exists to see detail.
[10:46:29.02][ChkError.cmd] [PASS2_BBV1][PIN_ERROR_MSG][ChkError.cmd] C:\CTOERROR.flg , C:\System.sav\*FAILURE.flg, or C:\system.sav\Logs\AllFailure.log
[10:46:29.12][ChkError.cmd]
[10:46:29.22][ChkError.cmd] --------------------------------------------------
[10:46:29.34][ChkError.cmd]
[10:46:29.44][ChkError.cmd] This is for customer image...
[10:46:29.52][ChkError.cmd]
[10:46:29.62][ChkError.cmd] Trigger CTO panic...
[10:46:30.03][InactiveSP.cmd] **************************************************
[10:46:30.05][InactiveSP.cmd] [InactiveSP.cmd] has started...
[10:46:30.07][InactiveSP.cmd] --------------------------------------------------
[10:46:30.09][InactiveSP.cmd] Inactive System Parition...
[10:46:30.10][InactiveSP.cmd] --------------------------------------------------
[10:46:30.12][InactiveSP.cmd]
[10:46:30.13][InactiveSP.cmd] Create ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"]...
[10:46:30.15][InactiveSP.cmd]
[10:46:30.16][InactiveSP.cmd] Inactive ESP...
[10:46:30.18][InactiveSP.cmd]
[10:46:30.24][DrvLtr2ESP.cmd] **************************************************
[10:46:30.26][DrvLtr2ESP.cmd] [C:\SYSTEM.SAV\ExitProc\DrvLtr2ESP.cmd] has started...
[10:46:30.27][DrvLtr2ESP.cmd] --------------------------------------------------
[10:46:30.29][DrvLtr2ESP.cmd] Create ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file...
[10:46:30.31][DrvLtr2ESP.cmd]
[10:46:30.32][DrvLtr2ESP.cmd]
[10:46:30.33][DrvLtr2ESP.cmd] Detect ESP partition index...
[10:46:30.35][DrvLtr2ESP.cmd]
[10:46:30.53][DrvLtr2ESP.cmd] ESP partition index = [1]
[10:46:30.54][DrvLtr2ESP.cmd] ESP drive letter = [NONE]
[10:46:30.56][DrvLtr2ESP.cmd]
[10:46:30.57][DrvLtr2ESP.cmd] Assign drive letter to ESP...
[10:46:30.59][DrvLtr2ESP.cmd]
[10:46:33.49][DrvLtr2ESP.cmd] Succeed in assigning drive letter to ESP
[10:46:33.50][DrvLtr2ESP.cmd] Delete ["C:\system.sav\DrvLtr2ESP.cmd.FAILURE.flg"] file since no errors detected...
[10:46:33.52][DrvLtr2ESP.cmd] --------------------------------------------------
[10:46:33.54][DrvLtr2ESP.cmd] [DrvLtr2ESP.cmd] has completed...
[10:46:33.55][DrvLtr2ESP.cmd] **************************************************
[10:46:33.90][InactiveSP.cmd] Found ESP [S:]...
[10:46:33.90][InactiveSP.cmd] going to rename .efi files to disable ESP...
[10:46:33.91][InactiveSP.cmd] Inactive ESP successfully.
[10:46:33.92][InactiveSP.cmd]
[10:46:33.93][InactiveSP.cmd] Active BP...
[10:46:33.94][InactiveSP.cmd]
[10:46:33.96][InactiveSP.cmd] BP drive letter = [D:]
[10:46:33.97][InactiveSP.cmd] Active BP successfully.
[10:46:33.98][InactiveSP.cmd]
[10:46:33.99][InactiveSP.cmd] Delete ["C:\system.sav\InactiveSP.cmd.FAILURE.flg"] file since no errors detected...
[10:46:34.00][InactiveSP.cmd] --------------------------------------------------
[10:46:34.00][InactiveSP.cmd] [InactiveSP.cmd] has completed...
[10:46:34.01][InactiveSP.cmd] **************************************************
[10:46:34.43] [PANIC.cmd] going to reboot Windows...
03-05-2020 02:31 AM - edited 03-05-2020 02:32 AM
Hi @Tasso1
Thank you for posting in the HP Support Community.
- HP Recovery Manager and recovery discs are kind of obsolete technology (old school) >> https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Recovery-in-Windows-10/ta-p/7061284
- In order to reinstall Windows 10 on this PC, I recommend you use the Microsoft method used by thousands of users daily - for free. How to reinstall Windows and return back to default condition -> please, check in the attached PDF file below.
- Recovery may fail because its recovery partition is corrupted (software reason)
or because you have hardware issues on your PC. In order to rule out a hardware problem, make sure you check with the built-in option (F2) >> https://www.youtube.com/watch?v=6JXUp43ahHA
Let me know how it goes
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
03-05-2020 02:55 PM
What exactly have you performed from my instructions ?
Would you be able to provide details and specifics ?
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
03-05-2020 10:44 PM
Please, read carefully my initial instructions above and:
- Test your hardware to rule out problems
- Do not attempt to perform the recovery the way you are trying to do
- If the hardware tests pass, try reinstalling Windows using the instructions in the PDF file
*** HP employee *** I express personal opinion only *** Joined the Community in 2013