Recovery disk not working, need alternate solution to restore my original windows OS

[Krishnendu0601]

Recently my hard drive got corrupted and I had to format everything. Later I bought new hard drive and then I tried to install the original OS through the recovery disk. But while doing that it is not working properly saying that some files are missing, although I haven't used them after creating. Is there any other process or can I get any OS backup by mailing to the customer care?

[Fanordi]

Hello, you can download Windows 8.1 here:
https://www.microsoft.com/en-in/software-download/windows8ISO

For create USB media with the ISO File: 
https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

If you want more information I am available for help you 😉

[WAWood]

@Krishnendu0601 

First off, from what I recall, HP recovery disks for Win8x consisted of a set of 4 disk, three DVDs for the OS, and one CD for drivers.  If you have only one disk, I have no idea what that is.

Second, if what you want is a PC working with Win8x again, then the info that @Fanordi will do that for you.

Third, if what you want is the ORIGINAL OS restored, along with the HP drivers and utilities that came preloaded, you have to use HP Recovery Media to do that.  More on that below ...

HP Recovery Media is a set of DVDs and a CD, or USB stick, that will erase the hard drive (removing all data, settings, and applications, reinstall the original OS, drivers, and some HP Utilities.

In some cases, you may be able to order a USB stick instead of disks. You have to order these from HP; they can not be downloaded.

You can look online for Recovery Media starting with the linked paged: http://support.hp.com/us-en/drivers

Once there, input your Product name or number. On your Software and Drivers Download page, select your Operating System and and Version. Click "Update".

If HP Recovery Media is available for your machine, down near the bottom of the page, you will see an entry for Order Recovery Media-CD/DVD/USB. Click the "+" symbol to expand that entry and click on Order Media for details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.

If HP no longer provides Recovery Media for your model, another site you can check is: http://www.computersurgeons.com

When you get the media, if it is a USB stick, insert it into your PC, pressing F9 to get a Boot menu, then select the External USB Hard Drive to boot from it.

[Krishnendu0601]

Thank you very much for your concern. May be I wasn't able to tell the issue properly. Actually I have created the Recovery Media by the process shown by HP's preinstalled software in the DVDs (that I bought from a store nearby). Now I tried to run that DVD to restore the OS. But for some reason that wasn't working.

 And you guessed it right, i want my original OS and the drivers back. I will surely look into the link you provided. Thanks a lot.

[Fanordi]

Hello, what is the error message when you try to use your DVDs?? Do you have the original hard drive??

if you download the OS with my links you can after installation install HP Support Assistant here for download your drivers: 

https://ftp.hp.com/pub/softpaq/sp95001-95500/sp95226.exe