• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines

Featured blog article:

Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-27-2020 07:27 PM

HP Recommended
Product: Example: hp x2 pavillion detachable 10
Operating System: Microsoft Windows 8.1 (32-bit)

Hi

This isnt what i am expecting to see. What can i do next?

IMG_20200828_090647.jpg

 

12 REPLIES 12

‎08-28-2020 02:31 PM

HP Recommended

@Otchie 

Since the USB stick is seen in the boot selection menu, you select that and boot from it.  That should start the Windows installer so you can reinstall Windows.



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎08-28-2020 07:14 PM

HP Recommended

Hi again!

Tnx for your response. but the thing is usb drive wont show in the option. Even if ive selected it from the uefi and made it on priority.  

IMG_20200828_091414.jpg

 

Was this reply helpful? Yes No

‎08-28-2020 08:08 PM

HP Recommended

Did you try booting without UEFI?

Regards,
M. Muneeb Khan
Was this reply helpful? Yes No

‎08-28-2020 08:54 PM

HP Recommended

Hi

There's no option disabling UEFI

Was this reply helpful? Yes No

‎08-28-2020 08:59 PM

HP Recommended

After choosing usb drive. ....

The usb drive option should be there right?

 

IMG_20200828_091414.jpg

 

Was this reply helpful? Yes No

‎08-28-2020 09:02 PM

HP Recommended

Yes there usually is that option. Check if there is an option for legacy support.

 

Mind putting in a picture of the settings as different laptops have different settings

Regards,
M. Muneeb Khan
Was this reply helpful? Yes No

‎08-28-2020 10:24 PM

HP Recommended

None for legacy support. Mine is only UEFI. I tried installing my os via usb bootable-media-uefi-support as suggested in one of the comments here. Could it be possible that my netbook is Just  usb sensitive? 

Was this reply helpful? Yes No

‎08-28-2020 10:28 PM

HP Recommended

One last question, did you use the Windows Media Creation Tool?

 

Reason: It might be cuz the USB Flash Storage might not be properly set up for your PC. Try using that. I am sure it will work. It uses a FAT32 file system and the architecture is different.

 

It might show up and work for you. Simply copy pasting doesnt work most of the time.

Regards,
M. Muneeb Khan
Was this reply helpful? Yes No

‎08-28-2020 10:30 PM

HP Recommended

https://www.microsoft.com/en-us/software-download/windows10ISO

 

Use this link for it please.

Regards,
M. Muneeb Khan
Windows 10 April 2018 Upate: Clean install process
Windows 10 April 2018 Upate: Clean install process
microsoft.com/en-us/software-download/windows10ISO
Step-by-step instructions to do a clean installation of the Windows 10 April 2018 Update (version 1803), and learn the steps to configure the out-of-box experience (OOBE). ** Important: Windows 10 version 1803 (April 2018 Update) is expected to release in April 2018. If you use the Media Creation
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->