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‎10-20-2021 11:07 AM - last edited on ‎10-20-2021 12:47 PM by Retired

HP Recommended
Product: hp zbook 15 g3
Operating System: Microsoft Windows 10 (64-bit)

Product Number: V2W12UT

Serial Number: [Personal Information Removed]

Problem: After creating a cloud recovery media, I have chosen the boot option as usb media, it did boot up with the usb, however, what shows up on the screen was the windows 10 installation page(it just looks like how a normal windows 10 DVD would look like) instead of the hp recovery media page(which has the hp official design with recovery manager logo on it). I wonder how I can get the recovery manager page when I boot from the usb I created? Thank you in advance.

 

 

 

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