Recovery manager failed

[prashantrumde]

while installing windows 10 thru external bootable usb pen drive getting  HP Recovery Manager failed. Error code = 0xEFFFF08.  Tried with all the thre usb ports but getting same error.

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer if the HP Recovery Manager system isn't working, would be to clean install W10 as follows...

To reinstall W10...Use the Media Creation Tool.  Make the 64 bit installation media.

https://www.microsoft.com/en-us/software-download/windows10

You can make a W10 USB flash drive installer using an 8 GB flash drive using another Windows PC, since your PC is not working.

W10 will find the product key in the PC's BIOS, install and will automatically activate once you are connected to the internet.

Here are the steps to create the W10 USB flash drive installer...

1. Select Download tool now, and select Run.
2. If you agree to the license terms, select Accept.
3. On the What do you want to do? page, select Create installation media for another PC, and then select Next.

4. Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

5. Select which media you want to use:
6. USB flash drive.  Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

Then you can install the drivers and available software from the PC's support page.

https://support.hp.com/us-en/drivers/selfservice/hp-15-ay500-notebook-pc-series/12229013/model/15177...

[prashantrumde]

Thanks it's worked. But I need to install recovery manager. From where I can get the bootable for HP recovery manager.

[Paul_Tikkanen]

You're very welcome.

The recovery manager is not available for download.