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- Re: Recovery manager isn’t working

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06-25-2020 09:06 PM
Product: Pavilion x360
My computer is opening up to a screen asking me to choose a language and then options for HP recovery manager and troubleshooting pop up. When I click on either of those, the only thing that is available to me is a command prompt (system/hardware diagnostic and troubleshooting options aren’t working); it won’t allow me to back up my files, and I don’t know how to use a command prompt.
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