Recovery media is not supported

[John-G2]

I am trying to revert my laptop from Linux to Windows.  I built the  recovery media from a different hp laptop, entered the  product # for the laptop I am trying to restore  but it says that the media is not the right one for my laptop. Note: I first restored another laptop with this method and it worked fine for an HP Victus laptop.  I am using the app that I downloaded from the Windows store. 

[Paul_Tikkanen · Accepted solution]

Hi:

The only suggestion I can offer if you get that error when you boot from the recovery media you created with the cloud recovery tool, would be to clean install W11.

Make a bootable USB installation flash drive with the media creation tool from the link below (2nd option).

Download Windows 11 (microsoft.com)

When you get to the screen that asks, 'Where do you want to install Windows,' most likely you are going to get a 'We can't find any drives' error.

If you get that error, that means you have to install the Intel storage controller drivers that I zipped up and attached below.

Copy the 5 files from the F6/VMD/f6vmdflpy-x64 folder to a USB flash drive.

iastorvd.cat

iastorvd.inf

iastorvd.sys

rstmweventlogmsg.dll

rstmwservice.exe

Have the flash drive and your W11 installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next, and Windows should find the drive and install.

Then you can install the drivers and available software from your notebook's support page.

HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 Software and Driver Downloads | HP® Support

[John-G2]

Hi Paul,

Thank you for the suggestion, I have several HP laptops and most need drivers side loaded into the Windows ISO as you suggest. 

For this laptop, the vanilla install media just worked. 

I have had to restore Windows 11 from Linux on a few laptops that I am upgrading and every one needs a slightly different method. 

-John

[Paul_Tikkanen]

You're very welcome, John.