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‎04-18-2022 03:41 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 17-cd1010nr
Operating System: Microsoft Windows 10 (64-bit)

I need to purchase the recovery media for this laptop. I installed Kali Linux for school and now I would like to install the original factory image on the laptop.

Category:
1 REPLY 1

‎04-18-2022 04:39 PM

HP Recommended

Hi:

 

Your PC is supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use that utility...you will need to have access to another PC running Windows 7 64 bit or newer and a 32 GB USB flash drive to create the recovery media with.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

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