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‎02-16-2023 06:08 AM

HP Recommended
Product: HP Notebook - 17-bs049dx
Operating System: Microsoft Windows 10 (64-bit)

I need to make a recovery disk.  I made a set when I got my laptop but have lost them.  I tried to make a new set but my laptop won’t let me since I already made a set when I got my laptop.

Category:
1 REPLY 1

‎02-16-2023 07:00 AM

HP Recommended

Hi:

 

You can use the HP cloud recovery tool and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your PC.

 

Here is an info link for how to use the utility.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

 

If you have to use the utility on another PC, you will need to enter your notebook's product number in the tool's search window in order to proceed to make the recovery media.

 

Your PC's product number is:  2PE35UA#ABA

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