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‎10-22-2024 09:51 AM

HP Recommended
Product: HP Notebook - 15-ay106ni
Operating System: Microsoft Windows 10 (64-bit)

Hi, where can I get recovery media for my laptop willing to buy it. The system recovery F11 option doesn't work it keeps spinning. I was able to back up my data using Linux Ubuntu Pen drive and am able to see the recovery partition. I was wondering if you can create a HP media tool on Linux alternatively I am will to buy it. Please assist.

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2 REPLIES 2

‎10-22-2024 09:55 AM - edited ‎10-22-2024 09:59 AM

HP Recommended

Cloud recovery provides all the custom HP drivers.
Go to the below site and enter your product ID including the 3 characters after the # character
If you have cloud recovery you can restore your system using a 32gb flash.
It may take an hour or more to create the recovery USB.
https://d34z73bbtpzgej.cloudfront.net/
Alternately, download from the MS windows store
Click here for instructions.

 

I have been informed that some of the older Windows 10 PCs  have cloud support discontinued.

 

try here also

https://www.computersurgeons.com/search.aspx?searchterm=15-ay106

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎10-22-2024 11:49 AM

HP Recommended

Hi, @Hloni87 

 

Your notebook is no longer supported by the HP cloud recovery tool, and the Computer Surgeons website only would have recovery media for various HP PC's sold for use in the United States and Canada.

 

If you need to reinstall Windows, your only option would be to use the Microsoft Media creation tool to create a bootable USB W10 installation flash drive from the link below:

 

Download Windows 10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

 

HP Notebook - 15-ay106ni Software and Driver Downloads | HP® Support

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