Recovery mode stuck on "Reset this PC"

[Ga1axy]

I was going to repair my pc but my recovery mode is stuck on the "Reset this PC" there is no back button I've tried the entire keyboard but there seems to be no fix, Help needed please. 

[Paul_Tikkanen]

Hi:

Make a bootable USB installation flash drive with the media creation tool from the link below.

Download Windows 10 (microsoft.com)

Boot from the installation media, and when you get to the Install Now screen, on the lower left side of the screen there will be a Repair your PC option.

Click on that and try the various repair programs available.

If you can't repair the PC and you have important files you need to save, boot from the installation media and Install W10.

When you get to the part that asks, 'Where do you want to install Windows,' install it over the existing Windows partition and it will create a Windows.old folder.

You can explore the Windows.old folder, find your old user profile and copy any folders/files you need onto a portable hard drive.

Then you can either opt to install the drivers from the support page on the current installation or use the HP cloud recovery tool to make a bootable USB recovery drive that will factory reset the PC.

You can use the HP cloud recovery tool on your PC or with another PC running W7 64 bit or newer and a 32 GB USB flash drive to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your PC.

Here is an info link for how to use the utility.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support

If you want to install the recovery tool on another PC, after you launch it, you will need to enter your PC's product number in the tool's search window to proceed.

Your PC's product number is: 1X0K2UA#ABA