Recovery mode

[juanita89]

how do i get the recovery mode downloaded to my screen 

[Raj_05]

Hi @juanita89,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The HP Stream 14 is a laptop that typically comes with Windows pre-installed. If you need to access recovery mode or perform a system recovery, you can follow these general steps. Keep in mind that the exact steps may vary depending on the specific model and configuration of your HP Stream 14.

Shut down your laptop:

• Make sure your laptop is powered off.

Power on your laptop:

• Press the power button to turn on your laptop.

Interrupt the normal boot process:

• As soon as you press the power button, start pressing the appropriate key to interrupt the normal boot process. On HP laptops, this key is often either Esc, F11, or F10. Try pressing one of these keys repeatedly as soon as you power on the laptop.

Access the boot menu or recovery options:

• If pressing the key mentioned above doesn't work, you might need to try accessing the boot menu or recovery options through a different key. Common keys for this purpose include F2, F9, F12, or ESC. Refer to your laptop's user manual or the HP website for the specific key for your model.

Navigate to Recovery:

• Once you are in the boot menu or recovery options, use the arrow keys to navigate to the option that says something like "System Recovery," "HP Recovery Manager," or "Restore to Factory Settings."

Follow on-screen instructions:

• The system will guide you through the recovery process. Be sure to follow the on-screen instructions carefully.

Please note that accessing recovery mode or performing a system recovery may lead to data loss, as it often restores the system to its factory default settings. If you have important data on your laptop, it's recommended to back up your files before proceeding with the recovery process.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support