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- Notebooks
- Notebook Operating System and Recovery
- Recovery not happening from usb and showing error = 0xEFFFFF...

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07-17-2020 12:53 PM
@Sunny1112 I suggest you perform a hardware test to identify if this is a hardware malfunction:
Install the latest version of the HP Hardware diagnostics (UEFI) on your device using this link: Click here for details
Hold the power button for at least five seconds to turn off the computer.
Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key.
On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests.
Click Extensive Test.
Click Run once, or Loop until error.
While the test is running, the time remaining and test result for each component display on the screen.
If a component fails a test, write down the failure ID (24-digit code) for when you respond back to us.
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