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‎03-29-2018 05:48 AM

HP Recommended
Product: 15-ay011nx
Operating System: Microsoft Windows 10 (64-bit)

Recovery partition in hard disk got error,not able to recover windows from hard drive 

 

i don't have any recovery media please provide suitable solutions

 

is there any possible options for windows recovery ??

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2018 07:05 AM

HP Recommended

Hi:

 

You can make your own plain W10 installation media by using the Media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software will allow you to create a bootable W10 usb installation flash drive, or save an ISO file which you can later burn to a DVD using your DVD burning program's burn ISO file option.

 

The W10 installation media you make will work with the W10 product key in your notebook's BIOS and automatically activate once you are connected to the internet.

 

After W10 is installed, go to your notebook's support page to install the drivers and available software.

 

https://support.hp.com/us-en/product/HP-15-ay000-Notebook-PC-series/10862300/model/11804547

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3 REPLIES 3

‎03-29-2018 07:05 AM

HP Recommended

Hi:

 

You can make your own plain W10 installation media by using the Media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

The software will allow you to create a bootable W10 usb installation flash drive, or save an ISO file which you can later burn to a DVD using your DVD burning program's burn ISO file option.

 

The W10 installation media you make will work with the W10 product key in your notebook's BIOS and automatically activate once you are connected to the internet.

 

After W10 is installed, go to your notebook's support page to install the drivers and available software.

 

https://support.hp.com/us-en/product/HP-15-ay000-Notebook-PC-series/10862300/model/11804547

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‎05-11-2018 11:40 AM

HP Recommended

thanks you gave me an apt solution !!! 

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‎05-11-2018 12:17 PM

HP Recommended

You're very welcome.

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