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HP Recommended

i am also having the same problem..what is the steps?

HP Recommended

Hello madhur,

 

I understand that you’re not able to use your recovery partition.

 

What has been changed on your PC?

 

Please post your product and model number.

You can find this information by holding the FN key and pressing the ESC key.

 

Let me know how everything goes.

HP Recommended

I have a similar issue to this as I understand.  I've cloned my PC only to put in a 7200 vs. a 5400 rpm drive.  Now I  no longer have the restore to factory defaults functionality.  I can boot by pressing F11 into the recovery manager, but it's like the options for System Recovery to recover computer to original factory condition, and Minimized image recovery options are greyed out in that I cannot launch them.  Everything else seems launchable on the page.  Other than that, seems I have a nice cloned PC from what I can tell.  Is there any idea how to get the functionality of these two options back before I have to revert to the original drive?  Thanks in advance.

HP Recommended

@wildncrazyguy

 

Many times cloning just does not work well with HP's partitioning scheme.Install the original hdd, boot it and burn your Recovery Disks using HP Recovery Manager in the Start Menu. Boot from them to install to the new hdd. That should restore all functionality.

**Click Accept as Solution on a Reply that solves your issue**
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HP Recommended

i have a problem with my Laptop the Recovery Disk is still there but i cant do Recovery , even when i press F11 it freez on HP logo  and not starting the Recovery , and i tried it from windows it boot to the recovery but it says no recovery on your hard disk insirt a recovery disk , then i saw Article saying got to " Manage ---> Disk Management --- Activat Hp Tool Partition" after this now every time i start windows it says insirt bootable disk and wont start , iam usin

Hp Pavilion 6g 

WIndows 7 home prem 64 bit 

 

HP Recommended

I have same problem with my ProBook 6550b (WD698EA#ABV) but the f11 still not working.

I installed the SP48415, run it as an administrator but the f11 never work and never apeared in the start up menu. Noting that both HP_RECOVERY and HP_TOOLS drivers are existing.

 

So, is there any way that I can recover my PC to factory setup?

 

Thanks

HP Recommended

Hi;

 

Is there anyone who can solve this this issue?

 

Thanks

 

 

HP ProBook 6550b (WD698EA#ABV)

HP Recommended

@ Center

 

Contact HP Support for Recovery Media.

 

http://h20000.www2.hp.com/bizsupport/TechSupport/ContactHP.jsp

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

Thanks CherylG;

 

I contact HP support but unfortunately, they did nothing. This is because the machine warranty already expired. So, I tried with another model which has an active warranty, all what they did is to promise to send recovery CDs.
Anyway, I still searching about this issue and I found that the reason behind this problem is that the disk type is Dynamic while it should be Basic. Then I have to find the suitable disk tool to convert the disk from Dynamic to Basic without data lose.

 

Finally, I got it and the F11 appeared in the ESC start menu.

Recovery process continue and finished successfully.

 

But unfortunately, i still have a problem. The Problem is that the recovered copy was win7 32bit not 64bit while the machine came with original win7 64bit CD.

 

I know that some files inside HP_RECOVERY partition relative to 32bit that should be replaced with the one of 64bit such as winre.win or winre,wim or winre32.wim.

 

So, do you have any idea how to fix this problem and get the recovery to win7 64bit?

 

Thanks

HP Recommended

Hi Guys! Have the same problem with my HP Probook 4535s. F11 didn't do nothing. Reading this topic i can able to press F11 at startup and notebook already didn't write that cannot load recovery, but i have simple Windows 7 Recovery: safe mode, last troubleshooting and that stuff, but i need a whole recovery of Windows like new install. As far as I remember when I used it for first time it have that Recovery Manager, but of cause I didn't run it cause notebook was new and work fine.

What I was doing with this notebook: Recovery partition is safe, HP tools too, once I created two partitions(C and D)(Recovery and HP tools were at this times E: and F:), and convert all hard drive from basik to dinamic. And that's it. Nothing actions were done. No new Windows, nothing. Today, I restored Recovery partition and HP tools letters to 😧 and E:, how they were at first time, hard drive is now basik again. But when I press F11 at startup I see usual Windows Recovery Mode, not Notebook Recovery in which I can restore basic settings and new Windows install.

PS. No recovery disk were when I purchased this notebook, only this Recovery partitions

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