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02-14-2021 06:48 AM
Ho cancellato la cartella recovery. Come posso rigenerarla?grazie
02-14-2021 07:20 AM
Hope your doing fine!
Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English.
Thank you for your understanding.
HP Support Community Moderator
02-14-2021 07:32 AM - edited 02-14-2021 07:32 AM
Hi, @Fulvio2 :
Unfortunately, you will not be able to re-create the recovery partition.
However, if you need to recover your PC, you can use the HP Cloud Recovery tool to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.
Here is an info link for how to use that utility...
02-14-2021 07:57 AM
You're very welcome.
The link I posted in Italian gives you all the steps you need to create the bootable recovery drive.
You can download the HP cloud recovery tool from the Microsoft Store, and you will need a 32 GB USB flash drive for the tool to create the recovery image on.
It also shows you the steps to create the recovery drive on the above link.
02-14-2021 08:06 AM
i was wrong when i did a fresh install, deleting the disk partitions. I did the fresh installation because when i tried to install a game, gave me "isDone.dll error" or "unarc.dll".... but the system can't recognize it when i put this file both system32 and syswow64, i do with regsrv32. However, thanks for your help.