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‎03-20-2020 04:22 AM

HP Recommended
Product: probook 6550B(WD698ET)
Operating System: Microsoft Windows 7 (64-bit)

My hdd is crashed and I have no software at all to install my new solid state drive. I have the key-number for windows 7 pro. What can I do? If I want to download from Microsoft  and then fill in this number they do not give permission to download? Number is OK  but pre-installed by HP.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-20-2020 05:38 AM

HP Recommended

Hi

Perhaps here...

Heidc 11-11-19.png

 

 

View solution in original post

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4 REPLIES 4

‎03-20-2020 05:38 AM

HP Recommended

Hi

Perhaps here...

Heidc 11-11-19.png

 

 

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‎03-22-2020 04:00 AM

HP Recommended

Yes Success did what you suggested, downloaded windows 7 with the key-number that was written  on the back of my computer, then I updated windows 7 to windows 10. Then I was asked to activate windows 10 and I put in the same key-number for windows 7 and everything is working fine, Thanks lil blue boy

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‎03-22-2020 04:02 AM

HP Recommended

Sorry lil_boy_blue

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‎03-22-2020 05:25 AM

HP Recommended

Prego.

 

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