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‎03-21-2020 07:06 AM

HP Recommended
Product: Pro book 5330m
Operating System: Microsoft Windows Server 2019

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 Sorry it is sideways. Life is. About computer,  I have done all that has been asked. I was going to try to clean win files to lower disk space but now I have black screen before bois. And when I try to do anything this is were I get. All I want is Windows back up and running. I been trying to fix for last month.. Just want to recovery machine. It worked great on win 10. At times perfect.

LIT
1 REPLY 1

‎03-21-2020 07:47 AM

HP Recommended

Hi:

 

Have you tried clean installing W10 by making a bootable USB installation flash drive using the media creation tool at the link below?

 

https://www.microsoft.com/en-us/software-download/windows10

 

That would be the only suggestion I can offer.

 

If you had previously upgraded the PC to W10, if you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

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