Recovery

[KK2263]

My PC , HP windows 19 ProBook 640 G2 keeps on indicating that my device needs to be repaired  error code 0xc000000f. I have tried most of the solutions I see in the internet to no success. It had done so a while back but I was able to resolve it by troubleshooting it. It is no longer bringing the WinRe and just indicating it has a problem.

[Paul_Tikkanen]

Hi:

If you can't fix the problem and the hard drive has passed the diagnostics test, you can reinstall W10 by making a bootable USB installation flash drive with the media creation tool from the link below.

Download Windows 10 (microsoft.com)

If you had previously upgraded the notebook from W7 or W8.1 > W10, after you get past the Install Now screen, you will be asked what version of W10 you want to install.  Select the version you have installed now.

Then you will be asked to enter a product key.  Select the 'I don't have a product key' option and W10 will install and activate after you are connected to the internet.

Then you can install the drivers and available software from your notebook's support page.

HP ProBook 640 G2 Notebook PC Software and Driver Downloads | HP® Customer Support

If you have files on the drive you don't want to lose, when you get to the part of the installation that asks, 'Where do you want to install Windows,' install it over the existing Windows partition and it will create a Windows.old folder.

After W10 has installed, you can explore the Windows.old folder, find your old user profile and copy and paste the user folders to your new profile and your files should all be there.