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‎10-18-2020 01:39 AM

HP Recommended
Product: HP Pavilion Gaming - 15-ec0044ur
Operating System: Microsoft Windows 10 (64-bit)

Hello. I have 2GB less RAM available on my laptop than the total. I found out that this is possibly due to the built-in graphics card in the processor. I have a discrete graphics card GTX 1650. How to return the RAM so that it is more available for use. Where can I change the size of the allocated RAM for the integrated video card?

Screenshot_2.png

 

1 REPLY 1

‎10-18-2020 07:26 AM

HP Recommended

Hi:

 

Unfortunately, that would not be possible.

 

Your notebook was intentionally designed that way.

 

HP released this document a while back, which explains the memory shortage...

 

https://support.hp.com/us-en/document/c06526774

This seems to only apply to models with AMD Ryzen processors.

Info on Microsoft PlayReady.

https://www.microsoft.com/playready/overview/

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