Regarding recovery disc

[Maxim0]

I bought a laptop from Dubai. Now I am having an issue where recovery disc is required. I am currently living in India. As told by hp service centre representative, the recovery disc needs to be called from dubai itself. Since I am not able to go back to Dubai, is there any way to bring recovery disc from Dubai?

[Ruben_S · Accepted solution]

Hi,

As per HP tech its true that you cannot get recovery Disc from India, how ever you can follow the steps to perform recovery from the link below :

https://support.hp.com/in-en/document/c04758961

"I work for HP."
Regards,
Ruben

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[CF4]

Hi

Choices

BUY an official recovery media from HP

TRY and create one from...

MAKE a DIY one, like this...

https://www.microsoft.com/en-us/software-download/windows10 ...
then add a folder for HP Drivers etc from the HP website.

  or just download drivers as required.

There is an F11 option sometimes to restore to Factory Fresh.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an Option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

What is the issue?

If in doubt please ask.

[Maxim0]

But it will be a pirated version if I am not wrong

[shindevi]

Maximo

When you purchase the laptop in Dubai 

within 1 year you can ask  recovery DVD  

HP Dubai won't give so easy recovery DVD

You have  any friend in UK then arrange his address DVD

I was doing before  but now I am in India now 

Thank

Vijay 

[shindevi]

Maximo

Do you know how crate recovery media from HP  recovery software

you can burn one set of DVD or make boot recovery on 32-GB USB drive

If you doubt please call me email me 

Thank

Vijay

[CF4]

Hi

What will be a pirated version?

A free to download and install Operating System?

NO IT WILL NOT BE.  You are right to be cautious.

Just do it.

IF you already have a Licence it will just work.

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS ( iOS / Linux ) creating the install media.
www.microsoft.com/en-us/software-download/windows10ISO

A 3rd party site is (Courtesy of @CherylG)...
http://getintopc.com/softwares/operating-systems/windows-7-home-premium-free-download-iso-32-bit-64-...

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

 Why do you need to re-install?

[Maxim0]

Can u tell me how to do it?

[CF4]

Hi

Find a working PC, Family, Friend, Library or College etc.

Have an 8 Gb USB stick.

Go to

ISO images of various Microsoft OS's are available.

They can be be downloaded (sometimes you need a licence key other than the HP OEM key)
and 'burnt'/expanded to a DVD/USB. They WONT contain appropriate HP software, like drivers etc.
But may enable a repair to be started.
https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8
https://www.microsoft.com/en-us/software-download/windows10

For when it’s a NON MS OS (iOS/Linux/Android) to create install media.
www.microsoft.com/en-us/software-download/windows10ISO
and a HOW2 is here...
http://www.thewindowsclub.com/install-windows-10-from-usb

You download a smallish Creator file, then that is run and makes the USB for you.

MediaCreationTool1803.exe

and a HOW2 is here...
http://www.thewindowsclub.com/install-windows-10-from-usb

If in doubt please ask.

[shindevi]

Maximo 

Purchase of your laptop date

Because you can only one year date of purchase

You can call me on 88 50 30 8115

Thanks

Vijay