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‎09-09-2017 02:59 PM - edited ‎09-10-2017 02:06 PM

HP Recommended

@Avi4046

I tried the Heidoc site and didn't experience the problems you had. When you tried on another machine was it using the same internet as your laptop? I am asking because it appears to possibly be your internet.

 

Edit: I have sent you a PM. To check your PM inbox you must be logged in.Click the little envelope icon at top right corner of this page.

 

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‎09-10-2017 02:10 AM

HP Recommended

Hi CherylG

 

Thanks for reply. Yes same internet. I was trying to download by Heiodc downloader app .

 

Which link u proovided me this is for 64 bit OS. I never tried this link. Can I download and install it because my previous os was 32 bit. I have 4 GB ram in my laptop, Will it work fine for my device ?

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‎09-10-2017 05:51 AM - edited ‎09-10-2017 05:55 AM

HP Recommended

Thank you so much, @CherylG !

 

 

@Avi4046- based on your model's specs, your PC should be using this processor > https://ark.intel.com/products/43529/Intel-Core-i3-350M-Processor-3M-Cache-2_26-GHz

 

Therefore, you can use x64 Windows and the URL provided by Cheryl G should work for you.

Use Rufus to write it to the USB drive.

 

Please, try it and let us know if it's your connections or something else.  Cheers !

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎09-10-2017 06:00 AM - edited ‎09-10-2017 06:08 AM

HP Recommended

Thanks @ IT_Winsec

 

Then OEM key will work or not in 64 bit ?

 

 

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‎09-10-2017 01:53 PM - edited ‎09-10-2017 01:54 PM

HP Recommended

@Avi4046

Normally Windows 7 license key will activate either 32bit or 64bit.

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