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HP Recommended
15-bw661ur
Linux

Hello everyone, my problem is: I installed on notebook HP 15-bw661ur Linux Mint OS, and deleted pre-installed Windows 10 (So, this is not dual boot, only Mint). But now, I need to get back to Windows 10, and there I have a very frustrating problem: when I tried to install Windows from USB flash drive, the notebook trying boot from USB, showing HP/windows logo, but then it fall into restarting loop, which ends with graphic glitches (see the picture). I already tried to change BIOS settings (Legacy disabled/enabled, Secure boot disabled/enabled), but it always ends up with same graphic glitches. I also tried to make boot loader from Mint, divide disk with NTFS and FAT32 file system partitions, it behaves similar, as from USB drive. I also installed Windows 8.1 and tried to upgrade from here, but there is an error during install, so Windows 10 cannot be installed. Mint still works fine, and I even was able to reinstall it multiple times. Default OS for this notebook was Windows 10, it's shown in BIOS. Does anyone had same problem or someone know what I should do? I would appreciate any advices. Thanks in advance.

d841d2c9-fe2f-463d-8ebb-b1e98696f36e.jpg 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

I would try updating the BIOS of the notebook. You will need to create  a bootable USB drive on a different Window notebook with the BIOS-

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-bw000-laptop-pc/15551418/model/2144...

 

If you look at the link above where you can download the BIOS file, under the heading fixes is written "- Provides support for Windows 10 v1909. "

So, most likely you are installing a later version of Windows 10 and need first to update the BIOS.

 

Hope it helps,

David

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Please click on accept as solution if answered your question

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

I would try updating the BIOS of the notebook. You will need to create  a bootable USB drive on a different Window notebook with the BIOS-

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-bw000-laptop-pc/15551418/model/2144...

 

If you look at the link above where you can download the BIOS file, under the heading fixes is written "- Provides support for Windows 10 v1909. "

So, most likely you are installing a later version of Windows 10 and need first to update the BIOS.

 

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Thanks a lot, its working now!!!

HP Recommended

You're welcome.

 

Take care,

David

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