-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Reinstalling/winding back a G72 laptop to windows 7

Create an account on the HP Community to personalize your profile and ask a question
03-04-2019 01:35 PM
Hi all,
I'll try and cut to the chase quickly. I need a windows 7 laptop to run vehicle diagnostics. Our home laptop is the above and was Windows 7 but we let the 10 install. I bought a new HP AiO to keep the better half happy. I'm now trying to get my G72 back to Windows 7 with the discs I very responsibly created when it was new but not having much joy. If anyone can help me I'd be most grateful! 🙂
Solved! Go to Solution.
Accepted Solutions
03-04-2019 01:42 PM
Hi:
You should be able to clean install W7 as follows...
Click on the Windows ISO Downloader.exe link below to download the tool to create the W7 ISO file download.
This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.
https://www.heidoc.net/php/Windows-ISO-Downloader.exe
Select the Windows COEM ISO file download for the version of W7 the product key is good for.
I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.
Then you can install the drivers and available software from the PC's support page...
https://support.hp.com/us-en/product/HP-G72-Notebook-PC-series/4169434/model/4247252
03-04-2019 01:42 PM
Hi:
You should be able to clean install W7 as follows...
Click on the Windows ISO Downloader.exe link below to download the tool to create the W7 ISO file download.
This link downloads a file that accesses the Microsoft Techbench W7 ISO files and generates the ISO file download you need.
https://www.heidoc.net/php/Windows-ISO-Downloader.exe
Select the Windows COEM ISO file download for the version of W7 the product key is good for.
I have zipped up and attached the Microsoft utility below, that will allow you to either put the file on a USB flash drive or DVD, or you can use a different free utility such as Rufus.
Then you can install the drivers and available software from the PC's support page...
https://support.hp.com/us-en/product/HP-G72-Notebook-PC-series/4169434/model/4247252
03-04-2019 02:00 PM - edited 03-04-2019 02:01 PM
Hi Paul,
Thank you so much for your very prompt help here. I am downloading what I need to a 'stick' as I speak and will hopefully be sorted tomorrow. Really appreciate your help and expertise! 🙂