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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– Click Here
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Reinstalling windows and cant find hard drive drivers for Model 17-by0018cy
01-07-2021 06:08 PM

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Reloading Windows 10 on laptop, but the hard drive is not showing.
Need drivers... for the "where do you want to install windows screen"
Product 5ED66UAR
01-07-2021 06:22 PM

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Hi:
I'm surprised W10 can't find the drive on that model.
See if the storage drivers I zipped up and attached below work for you.
Should be the iaAHCIC setup information file, but try the other ones if that one doesn't work.
If you check the box, it will only list the compatible driver.
01-07-2021 06:57 PM

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You're very welcome.
According to the parts list, it has a 1 TB hard drive and Intel Optane memory.
L22585-001 MEMPEK1J016GAH GENUINE HP SSD 16GB 17-BY 17-BY1083CL (CA214) | eBay
See if this link from Intel is of any help to you...
How to Configure, Install, and Manage Intel® Optane™ Memory Before...
01-07-2021 07:19 PM

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Oh Boi, that helped, BUT i am sure i messed up!!! Went into bios and found this message...
Incomplete volume member disks:
PCIe 1.0, intel 13.4GB
I reset it, i know it should show more space,
but i can now see the 13GB for the install
HELP!!!
Thnx
01-07-2021 07:46 PM

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Hi;
Unfortunately I don't know what you need to do.
I thought you are supposed to install W10 on the 1 TB hard drive, and the Optane memory accelerates the drive.
I don't even think that a 16 GB drive is large enough to install W10 64 bit on.

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