Reinstalling windows and cant find hard drive drivers for Model 17-by0018cy

[Tech0071]

Reloading Windows 10 on laptop, but the hard drive is not showing.

Need drivers... for the "where do you want to install windows screen"

Product 5ED66UAR

[Paul_Tikkanen]

Hi:

I'm surprised W10 can't find the drive on that model.

See if the storage drivers I zipped up and attached below work for you.

Should be the iaAHCIC setup information file, but try the other ones if that one doesn't work.

If you check the box, it will only list the compatible driver.

[Tech0071]

Thnx for the quick response 

It starts as if it will take it, then it just kicks out

[Tech0071]

Also i believe i have a solid state drive

[Paul_Tikkanen]

You're very welcome.

According to the parts list, it has a 1 TB hard drive and Intel Optane memory.

HP PartSurfer

L22585-001 MEMPEK1J016GAH GENUINE HP SSD 16GB 17-BY 17-BY1083CL (CA214) | eBay

See if this link from Intel is of any help to you...

How to Configure, Install, and Manage Intel® Optane™ Memory Before...

[Tech0071]

Oh Boi, that helped, BUT i am sure i messed up!!! Went into bios and found this message...

Incomplete volume member disks:

PCIe 1.0, intel 13.4GB

I reset it, i know it should show more space,

but i can now see the 13GB for the install

HELP!!!

Thnx

[Paul_Tikkanen]

Hi;

Unfortunately I don't know what you need to do.

I thought you are supposed to install W10 on the 1 TB hard drive, and the Optane memory accelerates the drive.

I don't even think that a 16 GB drive is large enough to install W10 64 bit on.