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‎03-19-2024 10:28 AM

HP Recommended

My PC is extremely slow and frustrating to work on. Kindly assist with any remedy to address this problem please.

Category:
3 REPLIES 3

‎03-19-2024 11:05 AM

HP Recommended

You're giving us no information to work with.

 

What model is the PC? How old is it How long has this been a problem? What OS version is it running?



I am a volunteer and I do not work for, nor represent, HP
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‎03-22-2024 08:13 AM

HP Recommended

Good day, thank you for the reaction to my request.

 

HP Laptop 15-ra0xx

Processor: Intel(R) Celeron (R) CPU N306 @ 1.60GHz 1.60GHz

Installed RAM: 2.00 GB

System type: 64.bit operating system x64-based processor

 

Windows

Edition: Windows 10 Home Single Language

Version: 22Hz

OS Build: 19045.4170

Experience: Windows Feature Experience Pack 1000.19054.1000.0

 

The system is literally new as I am only using it now after migrating from a crushed PC. 

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‎03-22-2024 12:28 PM

HP Recommended

OK, so what I am trying to get at is whether or not is is new enough to still be under the original 12-month HP warranty.



I am a volunteer and I do not work for, nor represent, HP
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