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‎11-05-2020 02:01 AM

HP Recommended
Product: HP Probook 440G6
Operating System: Microsoft Windows 10 (64-bit)

According to my Windows 10 reliability history monitor, The HP Comm Recovery Manager on my new HP Probook 440G6 regularly crashes (stops working). This does not seem to effect the functioning of the notebook in any way at this stage. I would however like to uninstall it, but it does not appear on the list of programs under the control panels uninstall section or under Win 10 Apps and Features. Any assistance would be much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-05-2020 12:43 PM

HP Recommended

Hello,

 

This should be the "HP Connection Manager" or "HP Connection Optimizer" app

 

You may also simply disable ad stop its service in Control Panel -> Administrative tools -> Services

as shown here

 

The application is not mandatory for your computer to work

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

1 person found this reply helpful
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1 REPLY 1

‎11-05-2020 12:43 PM

HP Recommended

Hello,

 

This should be the "HP Connection Manager" or "HP Connection Optimizer" app

 

You may also simply disable ad stop its service in Control Panel -> Administrative tools -> Services

as shown here

 

The application is not mandatory for your computer to work

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
1 person found this reply helpful
Was this reply helpful? Yes No
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