Repair without losing the data

[SorayaF]

My screen goes black after it said automatic repair, I did a system fast check and the results are :

Processor check :passed

Memory quick check : passed

Hard drive smart check : passed

Hard drive short Dts check : failed

Failure ID: UALETL-70GA39-MFPWWK-60QT03

Product ID: F7S47EA#ABU

Hard drive 1.

Can you tell me how to fix it, if I can, without losing my data? Is there any way I can still using the laptop even if it is not fully working until I am able to take it to the shop to fix it?

[Lil_Boy_Blue]

Hi

Unfortunately any solution is based on what resources you have.

If in doubt please ask.

UALETL-70GA39-MFPWWK-60QT03      ------  4/14/20

Hard Disk 1 Quick Test Failure

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From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205
OR
This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second part,
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.
WARNING - ONE WAY ONLY, WIPES ALL DATA - NON-RECOVERABLE
Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7;
W8.x and W10 should activate automagically from their embedded licence key.)

https://www.microsoft.com/en-us/software-download/windows7
https://www.microsoft.com/en-us/software-download/windows8ISO
https://www.microsoft.com/en-us/software-download/windows10
Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.


NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

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I have jumped to the conclusion you are in the UK...  F7S47EA#ABU 

https://support.hp.com/gb-en/product/hp-pavilion-15-n200-notebook-pc-series/6529948/model/6661784/ma...

""Is there any way I can still using the laptop even if it is not fully working until I am able to take it to the shop to fix it?""

Perhaps, it has a  SuperMulti DVD burner and you could go to Sainsbury, Tesco Asda etc etc and look in the PC magazines rack for a LINUX magazine that has a PHYSICAL DVD attached,  Pc Format or similar, and that DVD will boot a COMPLETE bewildering Operating System. That will allow use of the PC during lockdown.

OR download and make your own if you have access to another PC, https://linuxmint.com/download.php

It runs in RAM and does not install to the hard drive.

ASK ASK and ASK again.

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