Repairing Disk Errors

[natasya19]

hi, can you check on my error. here is the code 0SKX10-7NAAG4-XD7WMG-618203. I already running the repairing disk errors for almost 12 hours and it still did not fixed anything. i hope you can help me.

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the failure report generated by the code you posted, minus your notebook's serial number.

Failure Information

Failure ID Tag Checksum HP Serial Number Test Date Failure Code Device Includes Error Message

0SKX10-7NAAG4-XD7WMG-618203

OK

XXXXXXXXXX

1/4/21

305

Storage

Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive

Hard Disk 1 Full Test Failure

You will need to install a new hard drive and reinstall the operating system.

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

HP Notebook PC (AMD)HP 255 G4 Notebook PC Maintenance and Service Guide

You may want to consider replacing the 500 GB mechanical hard drive, with a better performing 2.5" solid state drive (SSD).