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‎03-06-2021 11:28 AM

HP Recommended
Product: Hp 15-da0598sa

My HP laptop was really slow starting up this morning, then it went to a black screen and 'Repairing disk errors. This might take over an hour to complete'. It's been like that for the past 7-8 hours 😔. Please could someone advise on the best course of action?

 

 

1 REPLY 1

‎03-06-2021 12:47 PM

HP Recommended

Hi:

 

Run the hard drive diagnostics test in the BIOS (F2).

 

You probably need to install a new hard drive and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

h10032.www1.hp.com/ctg/Manual/c06691790.pdf

 

You may want to consider replacing the 2.5" mechanical hard drive with a better performing 2.5" solid state drive (SSD).

 

After you replace the drive. use another Windows PC running W7 64 bit or newer with the HP cloud recovery tool, which you can use to create a bootable USB recovery drive that will reinstall W10, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use that utility...

 

HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 10, 7) | HP® Customer Support

 

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