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HP 15 BW098AU
Microsoft Windows 10 (32-bit)

Recently bought a new laptop with dos system

Installed windows 10 aftermarket

Blue screen issue occurs and laptop got restart frequently

Error shows video_tdr_failure

atikmpag.sys

1 REPLY 1
HP Recommended

Hi Dixi , 

This is usualy video driver error , in this case AMD (Ati driver) , see error atikmpag.sys.

To optain best driver , my advice is to use AMD autodetect tool.

How to use it: 

https://www.amd.com/en/support/kb/faq/gpu-131

Where to download it:

https://www.amd.com/en/support

 

Or you can choose the driver manualy , on the same page.

Hope it will solve the issue.

Whish You all the best , 

Dindin

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