Replace HDD with SSD, ran Cloud Recovery Tool but it failed during software installation

[Rana1976]

As the old HDD is gone bad, I Replace HDD with SSD, then ran Cloud Recovery Tool but it failed during software installation. How can I share the log file ?

[Paul_Tikkanen]

The only suggestion I can offer to get the cloud recovery tool to work would be to go into the BIOS and change the date and time in the BIOS to the PC's 'Born on' date.

Sometimes the trial software such as McAfee causes the cloud recovery tool to fail because of the trial period having been expired.

If that doesn't work, I don't see that you have any other option but to clean install W11.

Use the media creation tool from the link below to create a bootable W11 installation flash drive (2nd option).

Download Windows 11 (microsoft.com)

There is one problem you will encounter when clean installing W11 and that is Windows does not have the Intel storage controller drivers needed to 'see' the SSD.

I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.

Copy all of the files in both folders in the attached file to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the W11 installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

Click Next and if those are the right drivers Windows should find the drive and install.

After W11 has completed installing you can install the drivers and available software from your notebook's support page:

HP Laptop PC 15s-dy3000 Software and Driver Downloads | HP® Support