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Message 1 of 2
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Replace SSD and re-install Windows

HP Recommended
HP Spectre x360 - 13t-ap000
Microsoft Windows 10 (64-bit)

I saw the following:


Boot Device Not Found

Please install an operating system on your hard disk


and replaced the SSD .  After replacing the SSD, I created a bootable USB with Windows 10 on it and whenever I try to run the install, i keep getting 


The operation can’t be completed because an unexpected error occurred


I also see


 Boot Device is not Found and the short DST failed.  when running diagnostics.



What could I be doing wrong?



HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @NikkNiko,


Welcome to the HP Support Community.  



As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 


If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   


Have a great day!  


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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