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‎08-16-2022 04:29 PM - last edited on ‎08-16-2022 04:35 PM by Retired

HP Recommended
Product: HP Pavilion dv6-3032tx Entertainment Notebook PC
Operating System: Microsoft Windows 7 (32-bit)

Hi,

 

Recently had to replace my notebook HDD and the sticker under the notebook with the Windows activation key is far too damaged from heat to be legible.

 

I was wondering if there is any way to get a replacement key.

 

Thank you to all in advance.

 

Les

 

Pavilion dv6 - 3032TX

SN: (s) [personal info removed]

PN: WX052PA#ABG

UPC: 885631325605

Category:
2 REPLIES 2

‎09-01-2022 08:54 AM

HP Recommended

Hi @LF_79

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing issues with your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

May I know from where did you purchase the HDD which you replaced?

 

Also, if you wish to reinstall the Operating System, you may use the link below: https://www.microsoft.com/en-us/software-download/windows10 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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‎09-01-2022 10:02 AM

HP Recommended

Thanks for response. I  ran a diagnostic received a failure code and someone from HP recommended a hardware purchase . If need be I will use the link you gave to reload windows after I replace the part .

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