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‎10-10-2022 02:47 AM

HP Recommended
Product: HP Notebook - 15-da0012dx

I replaced the battery on a functional laptop.  Following the battery replacement, I received a 3FO error, boot device not found.  I have went through the BIOS reset step multiple times with no resolution.  I also went to Boot Options to confirm Legacy Support was Disabled.  I went to UEFI Device Configuration, and there was no Optane Memory listed.  Only thing listed was Non-Raid Physical Disks:  SATA 0.2, SanDisk SD9SN8W...........  After this step on the web instructions, it recommended contacting HP Support.  

Category:
1 person had the same question
1 REPLY 1

‎11-09-2022 05:12 AM

HP Recommended

@Bhocutt5

 

Welcome to the HP support community.

 

I understand that you are getting 3FO error, I am glad to assist you.

This seems to be a hard disk issue and requires one on one interaction to fix the issue.

I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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