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HP Recommended
Envy 15-as120nr
Microsoft Windows 10 (64-bit)

Looking for a little help here.  I dropped by backpack when removing it from my trunk the other day, stoppped bout 90% of it's momentum with a rather Pele esque move but it hit the ground anyway.  That being said the next startup the system tells me that my fan is inoperable.  I've taken the bottom case off of the lower portion of the laptop and the fan is right there.  What is the model number of the fan?  No sticker, and I'd rather not remove the old one until I know what to get to replace it. 

 

Basically looking for the part number of the fan.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Fanenvy15 

 

Good news in a bad situation - the Maintenance Guide provides part number and an illustrated replacement procedure.

 

HP ENVY Notebook PC (model numbers 15- as100 through 15-as199 and 15-as000 through 15-as099) - Maint...

Page 39

 

Description                             Spare part number
Fan (includes cable)              857805-001

 

Also of interest

PartSurfer

PartSurfer might be able to tell you exactly which parts came with your computer.

For best results, use the Serial Number for your search (do NOT post that here on the Community) 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

More..

Check the Gallery for How-to Video help

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the results. 
  • Select your Video

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

OR

HP ENVY - 15-as120nr

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@Fanenvy15 wrote:

... Basically looking for the part number of the fan.


@Fanenvy15 

 

The fan is on the following list (please keep or bookmark the link for future references)

 

             https://partsurfer.hp.com/Search.aspx?searchText=X7V47UA

 

You should be able to order from there or use part # and search elsewhere.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

@Fanenvy15 

 

Good news in a bad situation - the Maintenance Guide provides part number and an illustrated replacement procedure.

 

HP ENVY Notebook PC (model numbers 15- as100 through 15-as199 and 15-as000 through 15-as099) - Maint...

Page 39

 

Description                             Spare part number
Fan (includes cable)              857805-001

 

Also of interest

PartSurfer

PartSurfer might be able to tell you exactly which parts came with your computer.

For best results, use the Serial Number for your search (do NOT post that here on the Community) 

 Open PartSurfer

  • Select your Country
  • Search for your computer / printer / device
  • Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

  • Select your region / country - PartSurfer must know your general location
  • Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
  • HINT: To see a system-specific list, replace the Product Number with your device Serial Number
  • Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
  • N/A means the part is not carried / offered for purchase by HP.

Parts marked as available for purchase might be available from:  HP Parts Store

OR

Use your search engine to find the part number at your favorite online store.

 

More..

Check the Gallery for How-to Video help

HP Collection of “how-to” videos

HP Video Gallery

  • Use Categories and the search window to narrow the results. 
  • Select your Video

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Support Home

Enter the name of your device

OR

HP ENVY - 15-as120nr

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to say Thank You!

Answered? Select the relevant post "Accept as Solution" to help others find it.

Dragon-Fur

HP Recommended

@banhien 

 

Oops!  Didn't see you there until a recheck of recent posts...

Sorry about stepping on thread.

Will leave my post for extra info on PartSurfer bits.

 

Stay Safe.

 

 

Dragon-Fur

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