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Locked

‎03-31-2022 01:04 PM

HP Recommended
Product: HP Chromebook 11 G8 Education Edition
Operating System: Chrome OS

Whenever I replace the USB daughter board (part# DAU-SNG-8834) the Chromebook reboots saying the Chrome OS is missing or damaged please start recovery. I do the ESC, Refresh, power to put it into recovery mode and insert the correct USB drive and recovery starts. Everything looks normal. Recovery finishes and it wants me to remove the USB drive for a reboot. After that I get a screen that says there is an important update being installed and to not power down the Chromebook. After that finishes it reboots and then the Chrome OS is missing or damage screen comes back on. I can ESC, Refresh, power and do recovery but at the end it just keeps going back to the Chrome is missing or damage screen. I've tried over 10 different brand new USB daughter boards but the result is always the same.

Any help would be greatly appreciated. 

3 people had the same question
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