Request for Case (edited) Dear HP Support Team, I'

[9D3N5]

Here's an updated draft:

Subject: Escalation Request (edited)

Dear HP Support Team,

I'm writing to request escalation of my case (Edited) due to inadequate assistance despite multiple attempts.
- Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)
(edited)
- Issue: Motherboard failure

Given the warranty is still valid, I request a replacement laptop or suitable resolution.

Sincerely,
Jagadish Parate

Let me know if this works for you!

[zoey7886]

@9D3N5, Welcome to the HP Support Community!   

Thanks for reaching out about your query regarding your laptop!  

We're thrilled to have the opportunity to assist you and provide a solution.   

To help me look into this properly, could you please share the previous case ID(s) via private message?  

Looking forward to your response so we can get this resolved.   

Take care, and have an amazing day!   

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Regards,