Request for Recovery Media - HP Pavilion dv7-3090ed

[RachidEllb]

Dear HP Support,

I own an HP Pavilion dv7-3090ed, and I would like to request the original recovery media that includes Windows 7 Professional, which came pre-installed with the laptop. I upgraded the laptop to Windows 11, but now I need to restore the system to its factory settings.

Here are the details of my laptop:

Model: HP Pavilion dv7-3090ed

Serial Number: ******

Please let me know the process to obtain the recovery media, or if there are any additional steps I should follow.

Thank you for your assistance.

[A_Gayathri · Accepted solution]

Hi @RachidEllb, 

Welcome to the HP Support Community

I understand you are facing an issue with your Requesting for Recovery Media - HP Pavilion dv7-3090ed. Not to worry I will help you to get a resolution to resolve the issue.

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Gaya1238

HP Support