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Locked

‎03-07-2022 03:14 AM

HP Recommended
Product: HP EliteBook 840 G1 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hello

 

I recently bought a retired and dead HP 840 G1 laptop (purchased as parts or not working, no RAM and SSD/HDD). I repaired the MB and I would like the Virtual part to work and when I try to enter the BIOS to be able to activate the virtual functions it asks me for the password, but I do not know the BIOS password. I couldn't find any record of this product based on serial number or UUID.

 

I found threads where Elitebooks have serious password protection, but HP can reset it. Is there any chance to get help from HP in this case or do I have to replace the BIOS chip?

1 REPLY 1

‎03-07-2022 01:22 PM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP.
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