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‎02-15-2022 11:05 AM

HP Recommended
Operating System: Microsoft Windows 8.1 (32-bit)

How to completly  reset my hp laptop

2 REPLIES 2

‎02-15-2022 11:15 AM - edited ‎02-15-2022 11:16 AM

HP Recommended

@david5656 

We need to know the specific model number to provide directions.

 

And WHY do you need to reset it?



I am a volunteer and I do not work for, nor represent, HP
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‎02-15-2022 11:28 AM

HP Recommended

core i3, not working very slow and sometimes hangs for hours 

i also clear temp 

cheaked virus

 

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