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‎06-14-2023 03:08 AM

HP Recommended
Product: HP ProBook 430 G7 Notebook PC (6YX11AV)

I can’t login to my pc. I am finished with school so i tried resetting my computer by removing all from drive but now i can’t log in because my only option is my school account which i dont have and resetting my computer doesnt help. I have not had another account on my pc and i can’t log in on my school account so i dont have any way of getting in my pc. What can i do now?

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3 people had the same question
1 REPLY 1

‎06-14-2023 08:01 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to use the HP cloud recovery client utility to create a bootable USB recovery drive that will factory reset your notebook's hard drive to its 'out of the box' condition.

 

You will need to use another PC to create the recovery media with as well as a 32 GB USB flash drive.

 

Here is the link to the file.

 

Driver - HP ProBook 430 G7 Notebook PC (6YX11AV) | HP® Brukerstøtte

 

Here's an info link for how to use the utility:

 

HP-PC-er for bedrifter – Bruke HP Cloud Recovery-verktøyet i Windows 11 og Windows 10 | HP® Brukerst...

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