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‎11-12-2020 03:02 PM

HP Recommended
Product: Compaq Presario C500 CND72502BM

I have a Compaq Presario C500 and I am trying to get into my Windows Vista but I can't remember the password. How do I reset it without losing my personal files?

1 REPLY 1

‎11-12-2020 03:04 PM

HP Recommended

Hey Lexi 🙂

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards,

 

MarcusC

I work on behalf of HP.
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